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Notes from the CloudPandas team
Practical guidance on Microsoft 365, Azure, Intune, Entra ID, security, and modern communications.
Modern WorkModern WorkMicrosoft 365How Teams connects to the telephone network
While Teams Phone brings phone features to the client, it does not yet connect them to the public telephone network. To do that, you need one of three connection options. Which one is right for you - and what you need to consider.
Pascal Freund·
Modern WorkAIMicrosoft 365AI Phone Systems: 3 tips to improve your Voice Agents
AI Voice Agents need more than a good prompt. Here's 3 tips to further improve them.
Pascal Freund·
Modern WorkMicrosoft 365Modern WorkNew Call Flow visualizer in Teams Admin Center
Microsoft has introduced a Call Flow Visualizer for auto attendants in the Teams Admin Center. What this feature shows, when it became available, and which limits it has..
Pascal Freund·