Privacy policy

Data Protection CloudPandas GmbH We appreciate your visit to a website of CloudPandas GmbH (hereinafter: CP). We attach great importance to your privacy and the protection of your personal data. Therefore, we would like to inform you how we use and protect the data collected about you. For CP, it is a matter of course that we comply with all applicable legal provisions and data protection regulations, including the EU General Data Protection Regulation ("GDPR"). Data Collection on this Website - Who is responsible for data collection on this website? The data processing on this website is carried out by the website operator. Their contact details can be found in the imprint of this website. How do we collect your data? Your data is collected when you provide it to us. This may include data you enter into a contact form, for example. Other data is collected automatically or with your consent by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page view). The collection of this data occurs automatically as soon as you enter this website. How do we collect your data? Your data is collected when you provide it to us. This may include data you enter into a contact form, for example. Other data is collected automatically or with your consent by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page view). The collection of this data occurs automatically as soon as you enter this website. What do we use your data for? Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior. What rights do you have regarding your data? You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. Moreover, you have a right to complain to the competent supervisory authority. For this purpose, as well as for further questions on the topic of data protection, you can contact us at any time at the address given in the imprint. 2. Hosting and Content Delivery Networks (CDN) External Hosting This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This can include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses, and other data generated via a website. The use of the hoster is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 (1) lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 (1) lit. f GDPR). Our hoster will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data. We use the following hoster: Lovable GPT AB, Norrlandsgatan 16, 111 43 Stockholm, Sweden Conclusion of a Contract for Order Processing. To ensure data protection-compliant processing, we have concluded a contract for order processing with our hoster. 3. General Information and Mandatory Information on Data Protection The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens. We point out that data transmission on the Internet (e.g., when communicating by e-mail) can have security vulnerabilities. Complete protection of data against access by third parties is not possible. Note on the Responsible Body The responsible body for data processing on this website is: CloudPandas GmbH Zugerstrasse 84 6330 Cham Phone: +41 41 562 34 35 Our company has appointed a data protection officer. For questions regarding data protection, you can reach the data protection officer at info@cloudpandas.com . Responsible Body The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.). Storage Period Unless a more specific storage period has been stated within this data protection declaration, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place after these reasons cease to exist. Note on data transfer to the USA. If you book an appointment via our website, this is handled by Microsoft's booking tool (Microsoft Corporation, USA). The data you enter for the booking may be transferred to US servers. We would like to point out that the USA is not a secure third country in the sense of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g., intelligence services) may process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence on these processing activities. Revocation of your consent to data processing. Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation. Right to Object against Data Collection in Special Cases and against Direct Marketing (Art. 21 GDPR) IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU WILL FIND THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR CONCERNED PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR). Right to complain to the competent supervisory authority In the event of violations of the GDPR, data subjects have a right to complain to a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. The right to complain exists irrespective of other administrative or judicial remedies. Right to Data Portability. You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible. SSL or TLS encryption. This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. Information, Deletion, and Correction Within the framework of the applicable legal provisions, you have the right to obtain information about your stored personal data, its origin and recipient, and the purpose of data processing at any time and free of charge, and, if applicable, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint. Right to restriction of processing You have the right to request the restriction of the processing of your personal data. You can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion. If we no longer need your personal data, but you need it for the assertion, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion. If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data. If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State. 4. Data Collection on this Website (Cookies) Our website uses so-called "cookies". Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion by your web browser occurs. In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising. Cookies that are required for carrying out the electronic communication process (necessary cookies) or for providing certain functions requested by you (functional cookies, e.g., for the shopping cart function) or for optimizing the website (e.g., cookies for measuring the web audience) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is given. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies has been requested, the storage of the relevant cookies takes place exclusively on the basis of this consent (Art. 6 (1) lit. a GDPR); consent can be revoked at any time. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Deactivating cookies may limit the functionality of this website. Insofar as cookies from third-party companies or for analytical purposes are used, we will inform you separately about this within the framework of this data protection declaration and, if necessary, request your consent. Server Log Files The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type and browser version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, IP address. These data are not merged with other data sources. The collection of this data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of his website – for this purpose, the server log files must be recorded. Contact form If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent. The processing of this data is based on Art. 6 (1) lit. b GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this has been requested. The data you entered in the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases to apply (e.g., after your inquiry has been processed). Mandatory legal provisions – especially retention periods – remain unaffected. Inquiry by e-mail or telephone. If you contact us by e-mail or telephone, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent. The processing of this data is based on Art. 6 (1) lit. b GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this has been requested. The data you send us via contact inquiries will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases to apply (e.g., after your request has been processed). Mandatory legal provisions – especially legal retention periods – remain unaffected. Microsoft Booking. On our website, you have the opportunity to arrange appointments with us. For appointment booking, we use the tool "Booking". The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (hereinafter referred to as "Booking"). For the purpose of appointment booking, you enter the requested data and the desired appointment in the designated mask. The entered data will be used for the planning, execution, and if necessary, for the follow-up of the appointment. The data you enter will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases to apply. Mandatory legal provisions – especially retention periods – remain unaffected. The legal basis for data processing is Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in uncomplicated appointment scheduling with interested parties and customers. If consent has been requested, Art. 6 (1) lit. a GDPR is the legal basis for data processing; consent can be revoked at any time. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Contract for order processing We have concluded a contract for order processing with Booking. This is a contract required by data protection law, which ensures that Booking processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.