Expertise
Teams telephony
A modern communication standard for location-independent teams.
Teams telephony fully replaces classic phone systems. We take care of phone numbers, porting, auto attendants and connecting providers — your employees can make calls anywhere with the same experience.
Context
Why now.
Classic PBX systems are reaching end-of-life, ISDN has been switched off, hardware refresh cycles are getting expensive. Teams is already widely used in the business — running a parallel telephony world is neither economical nor convenient. The right moment to replace is usually at the next contract or hardware milestone.
Classic phone system with separate hardware, dedicated maintenance and limited mobility.
Teams telephony with Direct Routing, central number management and full operations.
Service modules
What we actually do.
Phone numbers & porting
Provisioning, porting and management of your number plan.
Auto attendants & call queues
Smart call distribution and IVRs for your departments.
Direct Routing & Operator Connect
Connect your SIP carrier or Microsoft-certified operator.
Devices & headsets
Teams-certified hardware, provisioning and lifecycle management.
Emergency calling
Location-based emergency calling per local regulations.
Contact center light
Skill-based routing, reporting and supervisor capabilities for smaller teams.
Typical scenarios
When customers bring us in.
Replace legacy PBX
Your phone system is going out of support — we replace it in a structured way.
Site consolidation
Multiple sites, different PBXs — unified in a single Teams telephony.
New site / greenfield
You open a new site and want to start without local telephony hardware.
What's included
What's part of the service.
- Number plan and porting strategy documented
- Auto attendants and call queues in production
- Device and headset standard defined
- Emergency calling configured per location
- User training and quick-start material
- Monthly call quality report
Technology building blocks
What we build on.
Measurable results
What we hold ourselves to.
Availability of telephony including SBC and carrier paths.
Average time to ringing for external calls.
Typical savings vs. classic PBX including maintenance.
Your benefits
What you get out of it.
- No more on-prem phone system needed.
- Location-independent, mobile working as standard.
- Unified communication in Teams — chat, meeting, call.
Frequently asked
What customers ask first.
Can we keep our phone numbers?
Yes. We port existing numbers in a structured way without downtime.
Do we need special licenses?
Teams Phone Standard plus a calling plan or Direct Routing setup — we recommend the most economical option.
Does this work with our DECT environment?
Yes — via SIP gateways or Teams-certified DECT solutions; we assess your inventory.
What about faxes?
We replace faxes with email-to-fax or cloud fax services — physical fax machines become obsolete.
Teams telephony as a managed service?
Compose your module bundle and request a quote.
More expertise