Expertise
Microsoft 365 & Modern Workplace
A consistent workplace for productive teams.
Microsoft 365 is the foundation of modern collaboration. We bring mail, chat, documents and telephony together into one consistent platform — secure, up to date and aligned with your processes.
Context
Why now.
Microsoft ships changes to M365 every month — new features, new licenses, new security defaults. Tenants that aren't actively run accumulate shadow IT, unused licenses and outdated configuration. With Copilot, the new Teams and Outlook clients, and stricter compliance requirements, the cost of inaction is now measurable.
File servers, on-prem Exchange and local Office installs with fragmented tools and manual maintenance.
Tenant, license and service management for Exchange Online, Teams, SharePoint and OneDrive — device- and location-independent.
Service modules
What we actually do.
Tenant & license management
Configuration, optimisation and continuous clean-up of your M365 tenant including license reallocation.
Exchange Online
Mailflow, shared mailboxes, connectors, anti-spam and DKIM/DMARC cleanly operated.
Teams collaboration
Team templates, governance, lifecycle and integration with SharePoint and Planner.
SharePoint & OneDrive
Site architecture, permissions, external sharing and storage policies.
Copilot readiness
Data hygiene, sensitivity labels and license setup for Microsoft 365 Copilot.
Backup & retention
M365 backup for mail, OneDrive, SharePoint and Teams with restore tests.
Typical scenarios
When customers bring us in.
Tenant takeover
You inherit an existing tenant without proper documentation — we stabilise and take over operations.
Copilot rollout
You want to introduce Copilot but first need to fix permissions and data hygiene.
License optimisation
Growing license costs without transparency — we analyse usage and recommend right-sizing.
What's included
What's part of the service.
- Documented tenant baseline with target/actual comparison
- Monthly service report with health, license and security KPIs
- Defined change and release processes with pilot groups
- Quarterly architecture and license review
- 24/7 incident intake via service desk
- Backup with defined RTO/RPO and annual restore test
Technology building blocks
What we build on.
Measurable results
What we hold ourselves to.
Mailflow and collaboration within SLA — measured via synthetic tests.
Typical savings through right-sizing within the first 6 months.
Guaranteed initial response for critical incidents 24/7.
Your benefits
What you get out of it.
- Higher availability and fewer tickets through standardised operations.
- A consistent working environment across all locations and devices.
- Predictable license costs thanks to continuous optimisation.
Frequently asked
What customers ask first.
Do we have to give up our existing tenant?
No. We take over your existing Microsoft 365 tenant including domains, licenses and data — no migration required.
How quickly are you productive?
A standard takeover takes 4–6 weeks from kick-off to active operations including documentation.
Which license editions do you support?
All common editions — Business Basic/Standard/Premium and Enterprise E3/E5. We recommend the most cost-effective option.
Do we keep access to the tenant?
Yes. You retain full admin sovereignty; we work with just-in-time privileges and audit-proof logs.
Microsoft 365 & Modern Workplace as a managed service?
Compose your module bundle and request a quote.
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