Microsoft 365 operations
Microsoft 365 — the reliable foundation of your workplace.
We take over operations and accountability for your M365 platform: Exchange Online, Teams, SharePoint, OneDrive, tenant and license management. Securely configured, kept current, clearly documented — so your team can focus on the work.
Building blocks
One platform, properly operated.
Exchange Online
Mailboxes, distribution groups, shared mailboxes, transport rules and retention — cleanly documented.
Microsoft Teams
Team and channel governance, guest access, lifecycle and templates for calm collaboration.
SharePoint Online
Site structures, permissions, hub sites and an information architecture that scales with you.
OneDrive for Business
File storage with versioning, sharing policies and predictable recovery.
Tenant & license management
License plans, group-based assignment, cost transparency and reuse before new purchases.
Patch & release management
Update waves, change notifications and rollback plans — no Monday surprises.
Operating model
What “operations from a single source” actually means.
We run monitoring, incident and change management, keep configuration and documentation current, and evolve your platform with clear service levels.
- Proactive monitoring & service health alerts
- Incident and change management with SLAs
- Backups, retention and recovery
- Governance, documentation and regular reviews
Security & compliance
Securely configured, continuously hardened.
M365 operations don’t end with licenses. We watch Conditional Access, MFA, sharing policies and audit logs — and integrate with our Security and Mail Security modules where it makes sense.
Why CloudPandas
Microsoft platform from a single source.
Microsoft Solutions Partner with certified expertise across the M365 stack. A dedicated contact, clear accountability, transparent pricing.
- Microsoft Solutions Partner
- Dedicated contact & clear SLAs
- Part of Groß Group
How we get started
Into operations in three steps.
We onboard without bringing your day-to-day to a halt. First understand, then take over, then evolve together.
- 1
Assessment
Inventory of tenant, licenses, configuration and open items.
- 2
Handover
Structured operational handover with documentation, contacts and escalation paths.
- 3
Operate & optimise
Ongoing operations with SLAs, regular reviews and continuous improvement.